This was my first time staying at an Riu resort and will definitely come back. The resort is beautiful. It is 45 minutes from Cancun airport which was fine for us as we wanted a more relaxing experience. The resort staff works really hard to make sure you're entertained and inform you about the activities of the day. I didn't know about all the different parties they have which was a great surprise for future visits to plan to stay longer to be able to participate in. This visit was extra special for me as on my second day here my boyfriend proposed to me with the help of the photo shoot staff at the resort. They took gorgeous pictures and the prices of the pictures were very reasonable. I would definitely stay here again. Our server Lili in the morning also set up our table extra special for our last morning with her since we shared we had just gotten engaged. Can't wait to go back!
Allisa
אוגוסט 2024
Very clean resort . Very good and delicious food. Layout and landscaping is very beautiful The workers , servers and entertainment team are very friendly
Emil
דצמבר 2024
Staff was top tier, the cleanliness was also top notch
Patrick
אפריל 2024
We loved the service and the water park. The food was hit and miss. Some places (steak house) were amazing, and others were pretty meh (mexican restaurant). The buffet is pretty good.
Arianna
מרץ 2024
Staff, restaurants and swim up bars.
Krueger
אוקטובר 2024
Wonderful resort featuring a truly private beach located in a new area. The hotel corridor where most hotels are located in Cancun is overwhelmed. This is a family friendly resort featuring many specialized restaurants and 24 hours service. The staff is excellent and the hotel was built in 2018 so it's an ultra modern facility. The junior suite is spacious and the Oceanview is just out of this world. This is all inclusive and features countless amenities.
Enayet
ספטמבר 2024
The service at this resort was amazing, especially Sahil at the front desk who took such good care of our family, Nico, our server on the beach, and JLo, our server at breakfast and lunch each day. The gardens, the beach, the pools, and the overall layout of the resort was really nice as well, so many different places to go depending on what you felt like doing. We loved the bar/cafe with its beautiful view and how it offered all the drinks we needed throughout the day - coffee in the morning and cocktails in the evening with live music. We also enjoyed the entertainment each night: the international show, the silent DJ, the Riu party, the live bands, and especially the Mexican Culture show, it was a great way to see the diversity of Mexico through singing and dancing with such talented people. The beach was our favorite place to be with beautiful sunrises (we took a walk each morning), soft sand, comfy beach chairs, and blue water. Our daughters loved playing beach volleyball, meeting other people, and having a little freedom in their 1st all-inclusive experience.
Katherine
דצמבר 2023
Clean and comfortable room. Friendly staff.
Kassandra
דצמבר 2024
Very friendly and professional staff. Beautiful beach. Great buffet. Nice entertainment program. We also enjoyed the water slides.
Andrey
דצמבר 2023
I liked the whole property for my overall stay it was amazing. The property was very clean with amazing staff... Cruz was my favorite bartender very, kind, very good English. Please check him out at bottom pool bar next to grill restaurant. Leon was amazing as well at the steakhouse restaurant.
Rachel
ינואר 2024